PIRCS

Privacy. We don’t share or sell your personal information with anyone, EVER!  For the very limited consumer information that we are forced by laws and regulations to collect, this information is NEVER stored in a method that can be breached by cyber attack, or physical burglary.  Your privacy is very important to us.

Integrity. We give all customers our honest recommendations. Not all types of precious metals are for everyone. There are many different types of bullion. What type you buy depends on your investment strategy. We structure our prices specifically so we make the same amount of money on whatever we sell. That way, you know that we’re not pressuring you to buy something that you shouldn’t.  Before we bought Rocklin Coin Shop, we talked to another owner who dealt in precious metals and coins.  Their advice was simple.  “Take as much as they’ll give and give as little as you think they’ll take.”  Put simply, we do not believe in that business philosophy.  Every customer at Rocklin Coin Shop gets the same treatment…whether they buy 1 silver dime, or 1,000 ounces of gold.

Reputation. Our reputation speaks for itself. 9 out of 10 new customers come from referrals from another customer. We’ve never defaulted on purchases, and are “A” rated with the Better Business Bureau.

Community. Being in Rocklin, we have to pay city business license taxes based on our sales numbers. When you buy from Rocklin, it automatically means that a portion of your purchase goes to the city, generating important revenue for the City of Rocklin.  All of the employees at Rocklin Coin Shop, including the owners, donate their time and/or money to local charitable organizations.  We are active members of the Rocklin area Chamber of Commerce, and conduct as much commerce as possible with local businesses.

Service.  We pride ourselves on an unmatched service model.  Our staff is the friendliest in the industry.  If you meet with us an don’t agree, let us know, and we’ll fix it immediately.